Privacy Policy

This privacy policy (the “Privacy Policy”) applies to your use of the website of KVS Solutions Private Limited hosted at its website domain and the services provided by KVS Solutions Private Limited (as defined under the Terms of Use) including applications on mobile platforms (Android, iOS, Windows, etc.) (collectively referred to as the “Platform”, “KVS Solutions”, “we”, “our”, or “us”).

 

This Privacy Policy does not apply to any third-party websites that may be linked to the Platform or any relationships you may have with businesses or services listed on the Platform.

 

The terms “you”, “your”, and “user” refer to any individual or entity using the Platform.

 

The term “Personal Information” means any information that you provide to us that personally identifies you or allows you to be contacted or identified, including but not limited to:

• Name

• Phone number

• Email address

• Address

• Identification details

• Any other data associated with such information

 

Our practices and procedures regarding the collection, use, storage, and protection of Personal Information are described in this Privacy Policy to ensure safe usage of our Platform.

 

Security Practices

 

We implement reasonable security practices and procedures that are appropriate to the nature of the information being protected and our business operations.

 

While we strive to maintain industry-standard security measures, due to the inherent vulnerabilities of the internet, we cannot guarantee complete security of information transmitted to us.

 

By accessing or using our Platform, you acknowledge and agree to this Privacy Policy and consent to the collection, use, processing, and sharing of your Personal Information as described herein.

 

If you do not agree with this Privacy Policy, please do not use the Platform.

 

Terms and Conditions

 

Please note that the Terms of Use and other policies published on the Platform form an integral part of your use of this Platform and should be read together with this Privacy Policy.

 

Information We Collect and How We Use It

 

We may collect, receive, and store Personal Information that you provide to us directly or through authorized third-party integrations.

 

If you provide credentials of any third-party accounts, you acknowledge that certain content or information from those accounts may be transmitted to your account with us when authorized by you.

 

You may choose not to provide certain information, however doing so may limit your ability to register or access some services on our Platform.

 

We use reasonable efforts to ensure that Personal Information collected is limited to what is necessary to:

• Provide and operate our services

• Improve and personalize user experience

• Promote a safe and secure platform

• Understand user interests in our services

• Provide updates, offers, and service notifications

• Troubleshoot problems and resolve disputes

• Prevent fraud and criminal activities

• Enforce our Terms of Use and policies

• Comply with applicable laws and regulations

 

If we intend to use your information for purposes different from those originally stated, we will obtain your consent before doing so.

 

Account Information

 

When you create an account on our Platform, we may collect information such as:

• Name

• Email address

• Mobile number

• Business information (if applicable)

 

We may also collect Sensitive Personal Data or Information, such as:

• Payment details (credit/debit card or bank account information)

• KYC documents where required by applicable laws or regulatory authorities

• Other necessary verification information

 

Your email address may be used to send:

• Service updates

• Notifications

• Newsletters (if subscribed)

• Important account information

 

You may unsubscribe from marketing communications at any time using the unsubscribe link in emails.

 

Your mobile number may be used for:

• Transaction alerts

• Security notifications

• Service-related SMS alerts

 

If you wish to stop receiving SMS alerts, you may contact us at:

 

support@kvssolutions.com

 

KVS Solutions Private Limited does not sell or publicly share Personal Information with third parties except as necessary for service delivery or regulatory compliance.

 

Contact & Grievance Redressal

 

Any complaints, concerns, or queries regarding this Privacy Policy or the handling of Personal Information should be directed to:

 

Grievance Officer

KVS Solutions Private Limited

📧support@kvssolutions.com